What is a PBX Phone System?
This image gives us an idea of what an IP-PBX system allows in terms of connectivity and reachability.
With a traditional PBX, you are typically constrained to a certain maximum number of outside telephone lines (trunks) and to a certain maximum number of internal telephone devices or extensions. Users of the PBX phone system (phones or extensions) share the outside lines for making external phone calls.
Switching to an IP PBX brings with it many benefits and opens up possibilities, allowing for almost unlimited growth in terms of extensions and trunks, and introducing more complex functions that are more costly and difficult to implement with a traditional PBX, such as:
- Ring Groups
- Digital Receptionists
Tech Works has established itself as the leading IP-PBX provider, ticking all the check boxes for any business looking for enterprise-grade features.